FAQ
Shipping
Domestic Shipping
Milan's Boutique ships Monday - Friday, excluding holidays. You'll be provided with the total shipping cost during checkout. Orders are shipped within 3-5 business days from the order date.
International Shipping
Your total order cost, including merchandise, shipping, taxes and duties will be presented to you during checkout in your preferred currency. This is the exact amount that you will be billed. There will not be any additional costs billed upon delivery.
Customs Duties & Other Fees
Taxes and duties are set by the destination country and determined by the products included in your order.
Returns
How to Return
Most of our items are custom handcrafted as ordered. Due to the handmade nature of our items, some ribbons/flowers are seasonal & are not always in stock. We use colors/styles of similar ribbons/flowers if we are out of stock in certain supplies. "All sales are final". Unless we make a mistake in processing your order. Once an order is placed, it can not be canceled.
Incorrect Items
If the incorrect item(s) is received, please contact us within 24 hrs of receipt.
Exchanges
Most of our products are handcrafted and cannot be returned or exchanged. Unfortunately, we do not accept returns and cannot refund any item(s) purchased